Collecting Payments
Collecting payments with NexHealth Payments
10 articles
How do I collect payments from patients?Initiate the collection process in NexHealth,, and allow the patient to pay online, in person, and by charging saved payment methods.
How do I collect payment via a terminal? How do I trouble-shoot my terminal?Use the Collect payment page to specify how much you want to collect, and then select the terminal you wish to use to collect payment.
How do I collect a patient payment from an HSA, FSA, Debit, or Credit Card? How do I manage cards on file?Collect faster with saved payment methods, and securely manage patient card details.
How do I collect payment from someone who's not currently in the office?Send and manage payment requests to collect payments from patients with text/email-to-pay links.
What if someone wants to pay their Payment request in person or over the phone?View the request to Charge credit card, Mark as paid, or Cancel request to resolve payment requests over the phone or in person.
How do I collect for a custom amount? How do I collect pre-payment? How do I collect partial payment?Collect payment for a custom amount that's not tied to a specific ledger item as a partial payment, pre-payment, or other custom amount.
How much do my patients and families owe me?This tab shows all families with outstanding balances and is similar to your Accounts Receivable Aging Report.
How do I collect payment through my website?The online widget enables patient payment from your website.
How do I set up a payment plan?NexHealth partners with Affirm to offer payment plan options for high-value bills. This option is available to all NexHealth Payments users.
How do I collect virtual card insurance payments through NexHealth?Collecting virtual card payments from insurance payers is just a few clicks away, and you can do it right from any tab in the Payments page.