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How do I set up a payment plan?

NexHealth partners with Affirm to offer payment plan options for high-value bills. This option is available to all NexHealth Payments users.

Updated this week

For use with NexHealth Payments

Overview

Enable payment plans with Affirm

When you enable the Affirm payment option, patients receiving Payment requests of $1,000 or more will have the option to finance their payments through Affirm. This feature helps patients handle larger medical expenses while ensuring your practice maintains consistent cash flow.

1. Go to Payments Settings.

In Payments, select Settings in the upper-right.

2. Toggle on Enable payment plans.

Make sure the switch is teal.

With this enabled, patients have the option to select Affirm as their payment method and can receive approval in just a few seconds.

Affirm Payment Integration Information

How it works

  1. Patients undergo a soft credit check through Affirm

  2. Eligible patients receive up to three payment plan options with different interest rates

  3. Once a patient selects a plan, your office receives the full payment amount immediately (minus standard processing fees of 6% + $0.30 per transaction)

  4. The patient repays Affirm directly through manageable installments. Affirm manages this entire process, so you don't need to do anything.

Affirm Payment Integration Benefits

Immediate Full Payment

Receive the complete payment amount upfront from Affirm, eliminating collection delays.

Hassle-Free Collection

Affirm handles all monthly installment collections from patients, removing this administrative burden from your practice.

Seamless Patient Experience

Patients receive approval status in just 10-12 seconds, all within the NexHealth payment interface—no redirects to external websites or additional forms required.

Patient-Friendly Financing

Affirm offers:

  • Higher approval rates than many competitors

  • Lower interest rates than many alternatives

  • No deferred interest—rates are fixed and transparent from the start

  • No surprise interest accumulation if balances aren't paid early

Important Considerations

  • Approval status is valid for 4 weeks before expiring

  • Patients planning treatment months in advance may need requalification closer to their appointment

  • Processing fee: 6% + $0.30 per transaction (Example: A $1,000 payment will incur a $60.30 fee)

When Patients Value Affirm

Patients appreciate flexible payment options when:

  • Settling outstanding balances they've been unable to pay

  • Managing unexpected charges when insurance covers less than anticipated

  • Planning payment for upcoming treatments

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