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How do I collect virtual card insurance payments through NexHealth?

Collecting virtual card payments from insurance payers is just a few clicks away, and you can do it right from any tab in the Payments page.

Updated this week

For use with NexHealth Payments

Overview

Collecting insurance payment

1. Click Collect payment.

In Payments, click Collect payment.

2. Select Insurance payment.

Select Insurance payment in the bottom-right corner.

3. Enter payment amount.

Enter the payment amount, then click Charge credit card.

4. Charge credit card.

Enter payment details from the insurer’s card as you would for a patient, then click Charge credit card.

5. Post payment(s) to your EHR ledger.

For each, post the the payment(s) to your patient ledger(s). Insurance payments do not automatically sync, and will appear in Needs syncing.

6. In Needs syncing, Mark as posted.

Once you’ve entered the insurance payment into your health record system, navigate to the Needs syncing tab in Payments, find the payment, and Mark as posted.

You can now see the Insurance payment in your Transaction history, and they will show up as Insurance payments in the CSV and PDF Transaction history reports.

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