Communications
NexHealth communications helps you manage patient relationships at scale.
24 articles
Get started with templatesAutomate your patient communications
Template triggersLearn why and when templates send
Smart commandsMake your automated patient communication more personal and relevant
Opt patients out of communicationsUpdate email and SMS preferences for patients who prefer not to receive certain communications
Communicate in patients' preferred languagesUse NexHealth's multilingual translation support to communicate with patients in their preferred language.
Appointment journeysBuild fully customized messaging for any appointment type
Messages
Send and manage text messages.
Get started with messagesCommunicate with your patients via text in real-time
Manage messagesLearn how to manage messages so you can find important conversations easily
Saved responsesIncrease efficiency, avoid typos, and build your brand with a library of saved responses to patient messages.
Out-of-office repliesSet up your out-of-office replies for any time you need—including holidays, vacations, weekends, and even outside regular business hours
Multi-location messagingView and respond to messages from multiple locations all from a single screen.
AI-generated quick repliesSpend less time drafting messages by using generative A.I. quick replies
Send messages to anyoneInstantly message any phone number from NexHealth
Campaigns
Learn how to send a campaign.
Get started with campaignsHow to send a campaign
Campaign filtersFilter your NexHealth Campaigns lists to reach exactly the right patients
Upload a CSV to send a campaignUpload a custom patient list for a campaign
Best practices for sending SMS campaignsHow to send effective campaigns
AI campaign assistantDescribe a campaign and let AI write it for you
Track campaign performanceCampaign analytics help you understand the true impact of your campaigns
Campaigns SMS limitsUnderstand monthly SMS caps
Reminders
Send tailored reminders based on patient and appointment details
Get started with remindersAutomate reminding patients about their appointments
Recalls
Bring patients back for followups.
Get started with recallsThe recall template is sent automatically when patients are due for care, inviting them to book their next appointment.
Send a Recall Campaign to get overdue patients back in the doorNexHealth offers several ways to increase revenue and get patients in need of care back in the door.
Reviews
Collect patient feedback.
Get started with reviewsLearn how to boost your reputation and improve your Google ranking.