NexHealth

Templates are how NexHealth sends automated communication to your patients.

How do I set up automated communications?

NexHealth offers a number of automated and manually triggered automation templates.

What kind of automated communications does NexHealth offer?

Make your automated patient communication more personal and relevant with Smart commands.

How do I personalize patient communication?

Update email and SMS preferences for patients who prefer not to receive certain communications.

How do I manage patient unsubscribes?

Build fully customized messaging for any appointment type.

How do I send different communication based on appointment types?

Enable Family messaging so reminders for multiple appointments go just to the guarantor or head of household.

How do I ensure patient's guardians are notified about their care? How do I group messages by family?

When multiple reminders are sent to the same phone number NexHealth will group the appointment details.

How does NexHealth group messages to patients?

NexHealth communications helps you manage patient relationships at scale.

Communications

Communicate with your patients via text in real-time.

How do I text with patients in NexHealth?

The archive function removes older conversations from the main Messages inbox, making it faster to see recent conversations at a glance.

How do I archive and unarchive messages?

Increase efficiency, avoid typos, and build your brand with a library of saved responses to patient messages.

How do I save commonly used phrases to use in messaging?

Set up your out-of-office replies for any time you need—including holidays, vacations, weekends, and even outside regular business hours

How do I set up out of office replies?

Register your business information to send texts from NexHealth.

SMS registration

Messages

Quickly reach patients with personalized emails and texts.

How do I send email and text campaigns to patients?

Campaign analytics help you understand the true impact of your campaigns

How can I track email and texting campaign performance?

How many campaign texts can I send per month?

Campaigns

Use the templates feature to automate appointment reminders for patients.

How do I set up appointment reminders?

Adjust sending hours or reminder templates to send early-morning reminders.

How do I send early-morning reminders?

Patients will be able to confirm or cancel their appointments from the reminders you send.

How do patients receive and respond to appointment reminders? How do patients cancel from reminders?

Send tailored reminders based on patient and appointment details

Reminders

The recall template is sent automatically when patients are due for care, inviting them to book their next appointment.

How do I get patients back in office with automated recalls?

Recalls

Use automated reviews to get more Google reviews.

How do I get more Google reviews with automated text and emails?

Learn how to boost your reputation and improve your Google ranking.

How do I boost my Google ranking and improve my reputation?

Reviews

Call Us

Find answers and get help from Intercom Support and Community Experts

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