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Communications
NexHealth communications helps you manage patient relationships at scale.
30 articles
Get started with Communications
What triggers each template?
Customize template sending hours
Use Smart Commands to customize communication content
Opt patients out of automatic communications
Get started with Messages
Archive, mark unread, and manage message notifications
Message patients quickly with Saved Responses
Set up out-of-office replies
Respond to messages across multiple locations
How to tell when a patient did not receive a message
Use AI-generated quick replies to streamline patient communication
How to add an SMS message to an existing template
Send specific messages for extractions or other procedures via Appointment Journeys
Get Started with Campaigns
Best practices for sending SMS campaigns
Re-use existing campaign templates
Use campaign filters to customize recipients
Use the AI Campaign Assistant to generate a customized message
Add images to campaigns
Upload a CSV to send a campaign
Schedule a Campaign to send later
Track Campaign performance
Campaigns SMS limits
Purchase additional SMS credits for Campaigns