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Smart commands

Make your automated patient communication more personal and relevant

Updated over a week ago

NexHealth Smart Commands allow you to personalize communications and include specific information with your messages such as the patient's name and appointment details. Locate Smart Commands on the right side of the message editor in both Templates and Campaigns. Available commands vary by template.

1. To explore your Smart Command options, hover over any of the Smart Commands to see an explanation of what will be included when that command is deployed.

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2. To add a Smart Command, place the cursor in the text where you would like the command to be --then, click the appropriate command from the right side options menu.

3. To view how the Smart Command will appear to your patients, Preview the message before you Save and exit.

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