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How do I add or update my logo or address in NexHealth?

Add your logo, phone, and address to customize patient communications, campaigns, forms, and templates and provide accurate contact details.

Updated this week

For use with all NexHealth Forms, Templates, and Campaigns.

Overview

Logo Management

1. Go to Settings.

Click the gear icon in the upper-right and choose Settings.

2. Select Logo from the Settings sidebar.

Select Logo from the left-hand menu.

3. Click Upload logo.

Select a logo from your computer. The logo must be a JPG or PNG file.

Logo troubleshooting tips:

  • PNG is recommended for higher clarity and transparency support.

  • Logo suggested dimensions: 300 x 300 px or 400 x 400 px.

  • Avoid uploading very large logos (e.g., 3600 x 594 px) as they may be compressed during upload.

  • Export your logo from its original vector file (e.g., .AI, .SVG) at 300-400 px in a square format.

  • Preview the logo in NexHealth after uploading to confirm clarity.

If your practice has multiple locations and you’d like to use the same logo:

  1. Click Copy in the Logo settings.

  2. Select the desired location(s).

  3. Click Continue.

Your logo will now appear on templates, forms, and smart commands for those locations.

4. Use INSERTLOGO to add your logo to campaigns, or templates.

Your logo is automatically displayed on top of all communications. If it does not appear, you can use the INSERTLOGO smart command.

5. Drag the component to add your logo to the top of a form.

Within the Form, click on Location Logo at the bottom of the left side component menu and drag it to the desired location in the form. Then click Save.

Address and phone updates

If you need to update the address or phone number that appears on any of your automatic communications, you can do this from Settings.

1. Navigate to Settings --> Synchronizer.

Synchronizer is in the General section of the left Settings sidebar.

2. Expand your health record system settings.

Click on the arrow next to the name of your health record system.

3. Click on the pencil icon.

Click on the pencil icon to open the editor.

4. Adjust the address/phone, then Save.

Adjust the address, phone number, or email as needed.

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