For use integrating NexHealth with eClinicalWorks, Dentrix Ascend, Denticon, Dr. Chrono, AthenaHealth, Curve, ModernizingMedicine, and other web-based health record systems.
Overview
Installing NexHealth for a web-based health record system
1. Click the Get Started button in your welcome email.
After starting your NexHealth subscription, you should have received a welcome email.
2. Create your account.
After clicking the Get Started button, you’ll be walked through account creation.
3. Follow the NexHealth Synchronizer prompts and instructions.
These instructions will be tailored to your specific health record system.
Many NexHealth cloud syncs require the Chrome extension to be installed on every workstation that accesses the health record system. The Chrome extension provides the needed visibility to create the real-time sync that identifies new patients, appointments, and reschedules instantly. You will be prompted to download the extension if your health record system requires it.
To ensure that our sync sees all changes to your health record system in real-time, the Chrome extension needs to be installed on ALL workstations where anyone makes changes to the health record system database (ex: new patients, new appointments, rescheduling appts, et.).
To prevent delays, offices should provide a dedicated user (meaning the username is not used by any person or automated process) with full admin rights. The NexHealth team reserves the right to update the provided password to ensure better security. If these two criteria are not met, we may not be able to move forward with the integration.
Download and install the Chrome extension
Cloud-based practice management systems must install the Synchronizer Chrome extension on every device and/or Chrome profile that accesses your health record system, even if that device does not use NexHealth directly.
1. Download the extension.
Click on the extension link for your health record system below to download:
2. Confirm the extension is downloaded.
Verify in Chrome that the NexHealth extension appears in your extensions list. |  |
3. Activate the extension.
Click on the puzzle piece icon in Chrome’s navigation bar and select NexHealth.
4. Log in and/or name your workstation.
If prompted, enter your NexHealth credentials in the Chrome widget. Tokens can be managed by your IT department.
5. Repeat steps on all computers.
Repeat the download, installation, and activation steps on all computers that access your health record system, regardless of whether they access NexHealth directly.
Troubleshooting web-based NexHealth installation
Below are frequently asked questions regarding NexHealth's web-based integrations.
Why does NexHealth request a username and password with admin rights?
This information is instrumental in allowing us to create appointments and patients for you, and read important information like care dates and guarantor information.
Can I use any existing user for the NexHealth sync?
To prevent delays, offices should provide a dedicated user (meaning the username is not used by any person or automated process) with full admin rights. The NexHealth team reserves the right to update the provided password to ensure better security. If these two criteria are not met, we may not be able to move forward with the integration.
Can I use my health record system while NexHealth is setting up the integration?
Yes, our integration will not affect your day-to-day operations.
Why do I also need to install the Chrome extension?
Many NexHealth cloud syncs require the Chrome extension to be installed on every workstation that accesses the health record system. The Chrome extension provides the needed visibility to create the real-time sync that identifies new patients, appointments, and reschedules instantly.
Where do I need to install the Chrome extension?
To ensure that our sync sees all changes to your health record system in real-time, the Chrome extension needs to be installed on ALL workstations where anyone makes changes to the health record system database (ex: new patients, new appointments, rescheduling appts, et.).
As always, our team is ready to assist! Please don't hesitate to contact your Onboarding Manager or our Support team.