For use with NexHealth Forms
Overview
The Medical history form - a dynamic form within NexHealth
The NexHealth Medical history form is a unique form within NexHealth. The Medical history form collects information about medical alerts (e.g. conditions, medications, and allergies) and writes these alerts back to your health record system.
Synced Medical history forms are available only for Athena, Cloud9, Eaglesoft, eCW, Dentrix, Dentrix Ascend, Dentrix Enterprise, Denticon, ModMed, NextGen Office, Orthotrac, and OpenDental.
The Medical history form is dynamic, and it changes options for medical alerts (conditions, medications, and allergies) based on the medical alerts already in your health record system. These options are read directly from your health record system.
During your initial setup, we will work with you to edit the Medical History form to suit your needs. Then, you can set up automation rules to send it to the right patients at the right time with their appointment reminders.
Once a patient has completed a medical history form in NexHealth, subsequent medical history forms will be prepopulated with the medications, allergies, and conditions previously indicated, so the patient only has to update any changes. We read the data directly from your health record system and populate the alerts on the Medical History form.
Medical History form format options
You can now choose to change the Medical History form between two formatting options:
The Dropdown version of the Medical history form uses a search and select format - all conditions, allergies, and medications will be available under each search and select, simplifying the process for patients and practices.
The Radio button version draws a list of conditions, allergies, and medications from your EHR and allows a patient to select Yes or No for each listed condition, allergy, or medication.
The Medical History form format defaults to the Dropdown version for new customers.
To change between Medical History form format options, please contact our Support team.
Change medical alert options within the Medical history form
The NexHealth Medical history form generates the list of medical alerts from your health record system (EHR).
In the Radio button format, all active alerts from your EHR will be presented as Yes/No single-select questions.
In the Dropdown format, all active alerts from your EHR will be searchable.
Because the Medical history form reads options directly from your health record system, the best way to change the options on your form is to tidy up the options listed in your health record system.
Any misspellings of medications, medical conditions, or allergies must be corrected in your practice management system. NexHealth reads those directly from your health record system to populate the alerts, so changes must be made in your system first.
If you encounter a medication, medical condition, or allergy that appears greyed out on your medical history form, this means it has been hidden and will not appear when a patient is filling out the form. If there are other alerts you would like to hide, you can either remove or inactivate them from your practice management system or request that our Support team hide them from the back end of NexHealth.
Once updated, let our Support team know, and we will regenerate the form to pick up the changes.
Instructions to update medical alerts within server-based EHRs
Denticon does not have a Medications section. You can add a space for patients to list their medications, but they will not sync back to Denticon, though they will exist in the PDF.
Answers to the additional questions section write back to the Health History Notes section.
Dentrix Ascend does not have a Medications section. You can add a space for patients to list their medications, but they will not sync back to Dentrix Ascend, though they will exist in the PDF.
The Medical history form must be marked as the Default form in Eaglesoft. NexHealth cannot hide or change fields in NexHealth for the medical history form for Eaglesoft users.
Answers to the additional questions section write back to the Notes section.
Instructions to update medical alerts within cloud-based EHRs
For eCW, athena, and Cloud9, ANY typed in Allergies, Conditions, or Medications (meaning the customer did not select one from the drop-down) live ONLY on the Medical History PDF, so it is important to look at the form in addition to the chart.
Medical history form FAQ
Can I add additional questions to the medical history form?
Yes! You can add questions to the form. Depending on your health record system, answers to additional questions will display in the patient notes area, or on the PDF that syncs to the patient chart.
Note: Eaglesoft customers must make any changes to the medical history form in Eaglesoft. We cannot edit the form in NexHealth.
After filling out the Medical history form, can patients resubmit with edited information?
Yes! Once a patient has completed a NexHealth medical history form, medical alerts will pre-fill on subsequent medical history form requests for customers using Athena, Dentrix, Dentrix Enterprise, Eaglesoft, eCW, PracticeWeb, ModMed, NextGen Office, and Open Dental. We read the data directly from your health record system and populate the alerts on the Medical History form.
Is there a way to make it so patients can answer No to unneeded alerts all at once?
Yes! By default, each section of the medical alerts (conditions, allergies, and medications) has a Set unanswered questions to 'No' button so they can select the alerts that apply to them, and quickly respond No to all the rest.
If a patient has an allergy, condition, or takes a medication that is not on the form, can they write it in?
Yes! In the Dropdown format, patients can simply write in the new item; in the Radio button format, there will be a separate field for write-in alerts.
For Denticon, Dentrix Ascend, any write-ins will only be in the PDF synced back to the EHR, and will not appear in the medical alerts lists.
For Dentrix and Dentrix Enterprise, any write-ins will be added to the Health History Notes.
For Open Dental, any write-ins will be added as an ‘Other’ alert.
