For use with NexHealth Forms
Overview
The Medical history form - a dynamic form within NexHealth
The NexHealth Medical history form is a unique form within NexHealth. The Medical history form collects information about medical alerts (e.g. conditions, medications, and allergies) and writes these alerts back to your health record system.
Synced Medical history forms are available only for Athena, Cloud9, Eaglesoft, eCW, Dentrix, Dentrix Ascend, Dentrix Enterprise, Denticon, ModMed, NextGen Office, Orthotrac, and OpenDental, NexHealth.
The Medical history form is dynamic, and it changes options for medical alerts (conditions, medications, and allergies) based on the medical alerts already in your health record system. These options are read directly from your health record system.
During your initial setup, we will work with you to edit the Medical History form to suit your needs. Then, you can set up automation rules to send it to the right patients at the right time with their appointment reminders.
Once a patient has completed a medical history form in NexHealth, subsequent medical history forms will be prepopulated with the medications, allergies, and conditions previously indicated, so the patient only has to update any changes. We read the data directly from your health record system and populate the alerts on the Medical History form.
Change medical alert options within the Medical history form
Your health record system (EHR) dictates what questions are asked by the Medical history form. In many cases, it's best to think of the Medical history "form" as less a form in the traditional sense of NexHealth integrated forms, and more a data collection tool that reads and writes medical alerts (e.g. conditions, medications, and allergies) directly from and to the EHR.
For new customers with new Medical history form
The new version of the Medical history form uses a search and select format - all conditions, allergies, and medications will be available under each search and select, simplifying the process for patients and practices.
To change your Medical history form from the legacy version to the new version, contact our Support team.
For existing customers with the legacy Medical history form
Depending on your EHR, your form will look a little different.
By default, each section of the medical alerts (conditions, allergies, and medications) has a Set unanswered questions to 'No' button so they can select the alerts that apply to them, and quickly respond No to all the rest.
Because the Medical history form reads options directly from your health record system, the best way to change the options on your form is to tidy up the options listed in your health record system.
Any misspellings of medications, medical conditions, or allergies must be corrected in your practice management system. NexHealth reads those directly from your health record system to populate the alerts, so changes must be made in your system first.
Once updated, let our Support team know, and we will regenerate the form to pick up the changes.
Contact support if you have further issues.
Our support team can help you if you have any further issues.
If you encounter a medication, medical condition, or allergy that appears greyed out on your medical history form, this likely means it has been hidden and will not appear when a patient is filling out the form. If there are other alerts you would like to hide, you can either remove or inactivate them from your practice management system or request that our Support team hide them from the back end of NexHealth.
Instructions to update medical alerts within server-based EHRs
Denticon does not have a Medications section. You can add a space for patients to list their medications, but they will not sync back to Denticon, though they will exist in the PDF.
Answers to the additional questions section write back to the Health History Notes section.
Dentrix Ascend does not have a Medications section. You can add a space for patients to list their medications, but they will not sync back to Dentrix Ascend, though they will exist in the PDF.
The Medical history form must be marked as the Default form in Eaglesoft. NexHealth cannot hide or change fields in NexHealth for the medical history form for Eaglesoft users.
Answers to the additional questions section write back to the Notes section.
Instructions to update medical alerts within cloud-based EHRs
For cloud-based systems, the Medical history forms work slightly differently. Patients are presented with a blank drop-down box for their allergies, conditions, and medications, and can locate their specific choice by beginning to type in the box. If a match does not pop up, then they can type their response.
For eCW, athena, and Cloud9, ANY typed in Allergies, Conditions, or Medications (meaning the customer did not select one from the drop-down) live ONLY on the Medical History PDF, so it is important to look at the form in addition to the chart.
Medical history form FAQ
Can I add additional questions to the medical history form?
Yes! You can add questions to the form. Depending on your health record system, answers to additional questions will display in the patient notes area, or on the PDF that syncs to the patient chart.
Note: Eaglesoft customers must make any changes to the medical history form in Eaglesoft. We cannot edit the form in NexHealth.
If patients complete the medical history form and the office wants them to update it 6 months later, can the patient receive their existing form and make any changes to it? Or do they have to start from scratch on the form again?
Yes! Once a patient has completed a NexHealth medical history form, medical alerts will pre-fill on subsequent medical history form requests for customers using Athena, Dentrix, Dentrix Enterprise, Eaglesoft, eCW, PracticeWeb, ModMed, NextGen Office, and Open Dental. We read the data directly from your health record system and populate the alerts on the Medical History form.
Is there a way to make it so patients can answer No to unneeded alerts all at once?
Yes! By default, the each section of the medical alerts (conditions, allergies, and medications) has a Set unanswered questions to 'No' button so they can select the alerts that apply to them, and quickly respond No to all the rest.
If a patient has an allergy, condition, or takes a medication that is not on the form, can they write it in?
Yes! Each medical alert section has a place for the patient to add additional allergies, medications, or conditions that are not listed.
