For use with all NexHealth products.
Overview
Access account settings.
Select Manage in Two-step authentication.
Select your preferred delivery method for the authentication code.
Click Send verification code.
Enter the code.
Access account settings.
Scroll to Mobile phone number and click Edit.
Enter the new phone number and follow the verification prompts.
Access account settings.
Scroll to Manage two-step authentication and click Manage.
Choose the email option for 2FA and complete the process by entering the email verification code.
Save your settings to finalize the switch.
Send the code to your email or phone.
Enter the code.
Set up Two-factor authentication
1. Access account settings.
Click your Profile icon in the top right of the NexHealth home page, then select Account settings. |  |
2. Select Manage in Two-step authentication.
At the bottom of your profile settings, you’ll see Two-step authentication. Select Manage.
3. Select your preferred delivery method for the authentication code.
You can select either your profile’s email address or mobile phone number. |  |
4. Click Send verification code.
Send the verification code to the target destination. Then, enter the code to finish.
5. Enter the code.
 | You will be prompted to enter a 6-digit code sent to your selected email or mobile device. Enter the code to complete the login process. |
Updating or Changing the Phone Number for 2FA
You can update the phone number associated with your Two-factor authentication.
1. Access account settings.
Click your Profile icon in the top right of the NexHealth home page, then select Account settings. | |
2. Scroll to Mobile phone number and click Edit.
3. Enter the new phone number and follow the verification prompts.
For secure access, keep your phone number up-to-date at all times.
Switching Between SMS and Email-Based 2FA
You can switch the 2FA method to email.
1. Access account settings.
Click your Profile icon in the top right of the NexHealth home page, then select Account settings. | |
2. Scroll to Manage two-step authentication and click Manage.
3. Choose the email option for 2FA and complete the process by entering the email verification code.
4. Save your settings to finalize the switch.
Log in using 2FA
Each time you log in to NexHealth, you’ll be prompted to use 2FA.
1. Send the code to your email or phone.
Use Send verification code to send the code.
2. Enter the code.
You will be prompted to enter a 6-digit code sent to your selected email or mobile device. Enter the code to complete the login process.