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How do I manage billing in NexHealth?

Use the billing portal to pay invoices, update account information, and review payment history.

For use with all NexHealth products.

Use the NexHealth billing portal to view and pay invoices, update your account details, and manage your subscription.

Pay your invoices

1. Open the NexHealth billing portal.

Open the NexHealth billing portal. You will need access to the email address associated with your practice's billing account. Note: You do not need a NexHealth app login to access the billing portal. You can sign in directly through the dedicated billing portal site.

2. Enter your email address.

Enter your email address to receive a login code — no password required.

If you no longer have access to the email used for NexHealth billing, please reach out to support. If multiple individuals need access to the billing portal but only one email address can be used, consider creating a shared or group email address that forwards messages to both users’ inboxes. Use this shared email address as the single login for the billing portal to ensure both users can receive verification codes and access the portal as needed.

3. Enter the login code.

The code will be in the email you received. Tip: If you do not receive the verification code, check your spam or junk folders. Ensure the email address used for login is up-to-date.

4. Pay.

Complete the billing process as prompted.

View your invoices

Log in to the NexHealth billing portal and select Billing history from the Manage subscriptions screen. From there you can:

  • View all past and current invoices

  • Download invoices as PDFs

  • Pay any outstanding balance directly from the invoice

Manage your account information

Inside the NexHealth billing portal, from the Manage subscriptions screen, you can edit your billing details.

  • Account information → Update your billing email and/or first and last name

  • Billing address → Update your billing name and address

  • Payment methods → View payment methods on file and update or change your credit card information, or set up autopay

  • Billing history → View and download invoices and pay any outstanding balance To update the email address used for accessing the billing portal:

If you need further assistance, contact NexHealth Support via chat.

Please note that you must call in to support if you would like to adjust your ACH preferences.

NexHealth billing address (by US Mail)

You can send payments to NexHealth via check by mail. Please include your account information.

NexHealth, Inc

1440 Broadway

Suite #200-1140

Oakland, CA 94612

Convert to annual billing

You can convert to annual billing by going to our NexHealth annual billing page.

  • After filling in the required information and clicking the Switch to Annual button, your subscription will be automatically updated to a 12-month subscription (for the price of 11!).

  • Your account will be charged for 11 months upfront (at your current monthly rate), and your subscription will be set to renew in 12 months.

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