For use with NexHealth Scheduling
Overview
Block availability
For most health record systems, NexHealth can most reliably read Event Blocks. For many, but not all, we can also read Holiday blocks and lunch blocks.
We recommend for days you do not want to be available for online booking, you block them in your health record system using an Event block or Blockout. NexHealth’s Synchronizer will pick up the status and match it in your online booking.
If NexHealth is not recognizing a block you have put on the schedule in your practice management system, you can add a block directly to the calendar in NexHealth.
1. Navigate to the gear icon in NexHealth and select Calendar.
Switch to view by month to make dates easier to locate.
2. Click on the day that needs to be blocked.
3. Switch to Add unavailable slot.
4. Adjust the Provider, Operatory, Starts and Ends times as needed.
If the block extends for more than one day, you can change the date in the Ends time selection.
5. Click Submit to add the block.
If you do not see this block reflected in your online booking schedule, please contact Support. Our team can manually block dates from the back end of NexHealth.
If you would like to set a minimum amount of time before a patient can book an appointment (such as 48 hours, so appointments cannot be scheduled last minute), please contact our team. This is a setting that can be managed on the back end of NexHealth, and can be set by specific appointment type if needed.