Skip to main content

How do I archive and unarchive messages?

The archive function removes older conversations from the main Messages inbox, making it faster to see recent conversations at a glance.

Updated today

For use with NexHealth Communications - Messages

Overview

‍

Archive or unarchive messages

The archive function removes older conversations from the main Messages inbox, making it faster to see recent conversations at a glance.

1. Hover to the right of the patient's name to make the ellipsis (...) appear.

2. Click on the ellipsis and choose Archive.

Unarchive messages

To access archived conversations, search for the patient's name in the search bar. Archives can be accessed at any time using the filter in Messages.

Archived messages will automatically unarchive if you or the patient sends a new message.

1. Filter Messages for Archived only.

2. Click on the ellipsis (…) and choose Archive.

Did this answer your question?