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Get started with payments

Learn core payments workflows

Updated this week

The basics

NexHealth partners with Stripe to offer seamless payment processing for your patients. You can collect payment:

Non-terminal transactions (such as text to pay, or online payments) incur a 2.9% + $.30 processing fee and terminal transactions incur a reduced fee, both of which are deducted at the time of the transaction. Payments are then paid out in batches to the bank account you designate at registration. Payouts are issued two days after they are received (one-day payouts can be available for an additional fee) and will appear in your bank account soon after (variable based on specific bank).

NexHealth accepts all major credit and debit cards (including FSA and HSA cards), Google Pay, and Apple Pay.

Payments with Ledger Sync

Ledger Sync is available as a premium add-on for customers using Dentrix, Open Dental, and Eaglesoft. To make collections faster, easier, and more accurate, this feature:

  • Eliminates manual transcription - NexHealth reads outstanding balances from your health record system and displays them in NexHealth, and then automatically posts completed payments directly to your patient ledgers.

  • Reduces paper statements - NexHealth automatically sends comprehensive digital statements to patients, so you don't need to waste time and money on physical mailers.

  • Higher conversion rates - With automatic payment reminders and the digital statements, patients are more likely to pay (and pay faster) than ever before.

  • Ensures accurate ledgers and books - Payments sync to patient ledgers with perfect procedure and provider allocations, and our comprehensive reports ensure ease with ledger and bookkeeping reconciliation processes.​

If you're interested, you can click here to request access and speak with a member of our team.

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