Payout Timing & Bank Deposits
NexHealth batches payments into daily payout windows:
Payout Window: Transactions processed between 10:00 PM PT/1:00 AM ET and 9:59 PM PT/12:59 AM ET the following day.
Standard Payout Timing: Payouts are initiated 48 hours after the close of the payout window.
Bank Deposit Timing: Funds typically appear in your bank account 1–2 business days after the payout is initiated, depending on your bank.
Expedited Payouts: Upon request and for a nominal fee, the payout delay can be reduced to 24 hours.
Understanding Payout Amounts
NexHealth issues net payouts, which means:
The fees are deducted before the deposit is sent to the bank account.
You will not see a separate debit for fees.
Cash-Basis Bookkeeping (Simplified Method)
If you use cash-basis accounting, the simplest workflow is:
Categorize bank deposits from NexHealth directly into your Revenue account.
Since payouts are net of fees, this method skips fee tracking but reflects actual received cash.
Accrual-Basis Bookkeeping (Detailed Method)
For accrual accounting or when tracking gross revenue and fees:
Download the Transactions Report:
Go to Payments > Transaction History > Reports
Select your desired date range and download the Transactions (CSV) file
What’s in the Report:
Each row represents a single transaction
Columns include:
Gross Amount
Fees
Net Amount
Transaction Date
Payout Date
How to Reconcile:
Group transactions by Payout Date
The sum of Net Amounts for a single payout date will match the bank deposit you receive 1–2 business days later
Modify the deposit in your bookkeeping software, changing it from simply reflecting the Net amount crediting a revenue account to instead reflect the Gross Amount categorized to credit a revenue account and the Fees categorized to debit a COGS account.