Email 1: Notification of upcoming cancellation of existing service
When to send: 2-4 weeks before launching NexHealth
Subject: Urgent* Terminating contract with [vendor name] on [Go-Live Date]
Body:
Dear [Existing Service] Team,
This letter is to inform you that we have decided to terminate our contract and will no longer be using your solution as of [Go-Live Date].
We wish you the best.
Sincerely,
[Name]
Email 2: Immediate need to turn off existing service
When to send: When you go live with NexHealth
Subject: Urgent*: Please turn off off [vendor name] ASAP
Body:
Dear [Existing Service] Team,
Please turn off our system immediately. We have opted to move forward with a different solution.
Thank you so much.
Sincerely,
[Name]