The NexHealth iPhone app lets you check your schedule, message patients, and manage appointments and forms - all from your phone. This article covers the Schedule tab, Messages tab, patient view, and Search tab.
The app is available for iPhone at no extra cost, and works the same way regardless of which EHR your practice uses.
For a video demo click here.
Download and log in to the app
Open the App Store on your iPhone.
Search for NexHealth.
Select the app and tap Get.
Log in using your regular NexHealth username and password.
(Optional) Turn on notifications so you're alerted when patients text you, even when you're not using the app.
View your schedule
Tap Schedule at the bottom of the app to see all of the day's appointments in a calendar view, similar to your health record system.
Use the filter icon to view appointments by provider or operatory. Each appointment shows a readiness status based on the features your practice uses:
Green — all applicable checks pass (for example, the appointment is confirmed, forms are complete, and insurance is verified).
Orange — one or more checks are incomplete and may need your attention.
Tap the + icon to create a new appointment directly from the Schedule tab. Tap any appointment to open its details, where you can see what's needed to get the patient ready and take action.
Send messages and manage conversations
Tap Messages at the bottom of the app to see your conversations. You can filter for unread messages and search for a specific patient.
Within a conversation, tap the + icon to access quick actions:
Photos — take a picture to send to the patient.
Attach files — select a file to send to the patient.
Saved responses — choose from your saved message templates.
Request forms — choose forms to send to the patient.
Create appointment — schedule a new appointment for the patient without leaving the conversation.
View and manage a patient or appointment
Tap a patient's name or an appointment to open their details. From here, you can message the patient, update the appointment's confirmation status, or send additional forms.
Search for a patient
Tap Search at the bottom of the app to look up a patient by name. Selecting a patient from the results opens their profile.
Frequently asked questions
Does the iPhone app cost anything extra?
No. The NexHealth iPhone app is included at no extra cost, as it always has been.
Which EHRs does this work with?
All EHRs work the same as they did before. This update doesn't change how NexHealth connects to your health record system.
Can I keep the old app design?
No. Practices can delay updating for a period of time, but the previous design will eventually be phased out.
Can I view my schedule as a list instead of a calendar?
Yes by clicking on the stacked icon in the top right.
Are features like saved responses and family messaging still supported?
Yes. All functionality from the previous app version is still supported — it may just look different or live in a new place.
Is this update available on iPad?
The updated Messages and patient views are available on iPad. An updated Schedule tab for iPad is planned for a future release.