NexHealth Support

You can easily edit your message or send targeted Spanish-language messages to your Spanish-speaking patients using NexHealth’s Appointment Journeys feature.

One option to achieve this is to simply edit your communication templates to include verbiage in both Spanish and English. That way all patients can understand your message.

A more customized option is to create a code in your EHR that indicates a patient is Spanish-speaking. Then, simply add that code to all of your Spanish-speaking patients’ appointments when they schedule. For our Dentrix customers, here are instructions on creating a custom procedure code: https://hsione.force.com/dentrix/s/article/17531

Once appointments are coded as preferring Spanish communications, you can use the Appointment Journeys feature in NexHealth to create customized messaging for them. The sky’s the limit but might include Spanish language reminders or Spanish language Post Op instructions.